testimonials

what our clients say?

ANDREEA JIJIE

HEAD OF OPERATIONS DEVELOPMENT DHL SUPPLY CHAIN EMEA, BONN


With the support of Dana and Key&Spark, our team has transformed from the sum of its individuals into a solid unit held together by trust, leadership, and collaboration.
When my new manager took over our team almost three years ago, Dana joined us as an “extension” of the team to support the change journey ahead of us. 
Since then, I have worked with Dana and her Key & Spark team almost weekly. 
With their support, our team has transformed from the sum of its individuals into a solid unit held together by trust, leadership, and collaboration. Key & Spark have supported us with improving communication within our international team of 400+ colleagues, employee engagement initiatives, enriching our executive presentation skills, to mention only a few.
 

Dr. Kanupriya Manchanda

VP-People, Infobeans


Thank you, Dana, and the Key&Spark team for organizing and an amazing two-day workshop for all of us. What stood out is how you amalgamated all the modes for training, group discussion, mentoring, coaching, peer hand-holding, and self-reflection into a single program. The style of keeping the audiences engaged with slido and quizzes kept everyone engaged till the end […]
One of our amazing clients, Dr. Kanupria Manchanda, VP-People in Infobeans, who joined our program "Impactful Executive Presence and Communication" with the Infobeans leadership team, has recorded this video expressing the three key elements that made a difference.  We loved to be of service!

ATTILA KEREKES

VP – OMS FC, EMEA, CZECH REPUBLIC


The executive training and coaching program with Key and Spark helped me and my colleagues understand the shift necessary to stay impactful in this new era. It was a well-conducted and well-delivered interactive dynamic experience that inspired me.
There has been a rapid change in the past two years in how we communicate in large, international organizations that require a new approach from senior management. The executive training and coaching program with Key and Spark helped me and my colleagues understand the shift necessary to stay impactful in this new era.
The workshops and different sections of the program took place in suitable intervals, and the overall program focused on sustainable learning. It was a well-conducted and well-delivered interactive dynamic experience that inspired me.

I recommend this training for everyone who recognizes the need for change in approach and wants to support leaders to address this challenge.

JULIANA SAAD

GLOBAL TALENT MANAGER, GERMANY


Dana is extremely kind, supportive, solutions-oriented, and non-judgmental. Her approach is simple, effective, and not at all overwhelming like other approaches I tried. I am very satisfied and at peace now, because I know that change is possible with the right kind of support.

I have worked with different coaches and psychologists even in the past to help me change undesired behaviors that I´ve been carrying for many years. 
I was frustrated and finally trying to do it on my own as I had lost hope, but I was stuck.
Dana is extremely kind, supportive, solutions-oriented, and non-judgmental. Her approach is simple, effective, not at all overwhelming like other approaches I tried.
I am very satisfied and at peace now, because I know that change is possible with the right kind of support. Thank you, Dana, for allowing me the gift of change!
 

FERNANDA TELES

Global Clinical and Control Towers Operations Director, Brazil


Working with Dana, I moved from an Ok job to my dream job, full of fulfillment and meaning, positioned where I always wanted to be. I know my career is in my own hands. With endless opportunities, I am now the master of my life. The sky is my limit!
​​I’ve gone through a life-changing journey with Dana since 2019 when I started a mentoring program with her focusing on communication, progressing to a Coaching Program tailor-made to my leadership and personal style.

Dana has unique skills in building solid and trustful connections, keeping authenticity at the center of the whole program, working holistically, and connecting private and professional life. She provides her clients with guided coaching tools, videos, articles, and books toward a transformational journey of self-discovery and self-awareness.

During this time working on my personal development with Dana, I connected with my true self, understood my values and career drivers, and always supported her guidance and emotional intelligence to deal with deep feelings and struggles. I moved from an Ok job to my dream job, full of fulfillment and meaning, positioned where I always wanted to be connected with my career ambition. I know my career is in my own hands, and with endless opportunities, I am now the master of my life. The sky is my limit!

Thanks, Dana, you are unique!

VIVEK GUPTAN

GLOBAL HEAD OF TRANSFORMATION & WORKSPACE SERVICE DESK, MALAYSIA


Working with Dana, I obtained a deeper understanding of my strengths, areas of development, and my values. As a result, I am more self-confident.
I embarked on an exciting journey of self-discovery by enrolling for coaching with Dana Poul-Graf. This experience helped me to understand my motivators and what inspires me. It also opened up my mind to and realize my default behaviours when faced with certain stress situations and challenges. I also acquired tools and tips how to adopt new behaviours, that help me both in my personal life as well as in achieving my career objectives. I obtained a deeper understanding of my strengths, areas of development and my values. As a result, I am more self-confident.

Dana is a good listener, great facilitator, splendid mentor and a wonderful friend. This combination made it comfortable for me to be transparent with my thoughts and feelings. Dana has also the capability to pick up the key focus points from any conversation and make you think deep. A huge thanks to Dana for making the self-discovery journey interesting, exciting and valuable!

CHRIS WILLIAMS

HEAD OF PRODUCTION SERVICES, DPDHL IT SERVICES, UK/CZECH REPUBLIC


Dana has extensive experience in communications and strategy development. She has been really useful as a mentor and advisor to teams, especially where there was a gap in leadership.
Dana is a great colleague and has extensive experience in communications and strategy development. She is easy to work with but still challenges her colleagues well, whilst working towards the right outcome for all. She has similar experience and approach in leadership development and has been really useful as a mentor and advisor to teams, especially where there was a gap in leadership.

I find Dana highly adaptable and personable and she is somebody that would definitely be a strong asset to most organisations. I could see her consultative approach and big company international experience to be of great use, especially where there is a major change program planned or ongoing and the organisation needs senior level support to identify and achieve its aims.

DEVDUTTA CHAKRAVARTY

HEAD OF OPERATIONS EXCELLENCE AT DHL SUPPLY CHAIN


The Key& Spark program helped the team to think “outside of the box”. Dana shared her insights from a lot of experience, and her emaculate way of asking questions brings the best of individuals in her sessions ...
Dana is extremely professional in what she does. She creates a safe environment for everyone to share thoughts, ideas and challenges. She is truly demonstrating everything she is facilitating in a strong “walk the talk” or “practice what you preach”-way which creates very high trust and credibility. Dana helped the team to think “outside of the box” by sharing her insights from a lot of experience, and her emaculate way of asking questions brings the best of individuals in her sessions, making them feel comfortable and come out of their comfort zones, to try more quite easily without any inhibitions.

VICTOR CHICATA

SENIOR SERVICE DESK TEAM LEAD, COSTA RICA


I wouldn’t manage to be successful without Dana’s help during these times of extremely high pressure at work. I and my team achieved all our goals and this was acknowledged by our customers.
I wouldn’t manage to be successful without Dana’s help during these times of extremely high pressure at work. I and my team achieved all our goals and this was acknowledged by our customers.

I am more confident as a result of working with Dana. Dana provided me with tools that help me to manage my life and daily tasks better. The impact of the engagement with Dana goes beyond my person – the impact and change initiated by working with her are spreading further. I am now able to be of better service to my team members too.

HANS DE GROOTE

HEAD OF SERVICE DESK GERMANY


IT Services
I really appreciated how Dana managed to challenge me and lead me to discover new insights or how she would introduce a new technique or methodology to help me with that journey.
To foster my leadership skills, I’m always looking for feedback and challenges. I’m a big advocate for a 360° feedback culture and I have also been part of a classic mentor/mentee relation within the company I currently work for. Although these have always given me tremendous insights and have steered me towards becoming a better leader, I also chose to work with Dana to cover any potential blind spots.

Over the course of one and a half years Dana’s coaching sessions helped me to work towards my predefined objectives successfully. I really appreciated how she managed to challenge me and lead me to discover new insights or how she would introduce a new technique or methodology to help me with that journey.
 
I would highly recommend Dana as a coach, provided you’re open to being challenged and ready to get to the (deep) bottom of things.